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ovetteabejuela's avatar
ovetteabejuela
Icon for Impactful Individual rankImpactful Individual
7 years ago

Power BI Service - not updating datasets

What is wrong:   Note, prior to posting this, everything was working fine for many days now but today.... no.   1. Source data is in Sharepoint 2. When I refresh dataset through PowerBI service,...
Need Help
ovetteabejuela's avatar
ovetteabejuela
Icon for Impactful Individual rankImpactful Individual
7 years ago

Unfortunately, seem like I don't have enough privilege to access that section. It says:

 

You don’t have permission to access this page or perform this action.
 

 

EDIT: by the way I am getting this messge in the failure notification:

 

The operation was throttled by Power BI Premium because there were too many datasets being processed concurrently. Please try again later.

 

However, I really do doubt that our organization has that many Dashboard (We are on Capacity Premium, by the way)

Greg_Deckler's avatar
Greg_Deckler
Icon for Community Champion rankCommunity Champion
7 years ago

Sounds like you should open a support issue with MS. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

  • ovetteabejuela's avatar
    ovetteabejuela
    Icon for Impactful Individual rankImpactful Individual
    7 years ago

    Thank you for your suggestion Greg_Deckler, I'm currently coordinating with local IT but yes I do actually think that this need MS support.

    • v-qiuyu-msft's avatar
      v-qiuyu-msft
      Icon for Community Support rankCommunity Support
      7 years ago

      Hi ovetteabejuela,

       

      As suggested by Greg_Deckler, you can create a support ticket to Microsoft to get dedicated support. 

       

       

      By the way, as this is a forum to discussing issue related to Power BI report server. If you have issue regarding Power BI service next time, you can post it in Service forum. Or report a bug in Issues forum if you think it's a bug. 

       

      Best Regards,
      Qiuyun Yu