Power BI Responsiveness and Performance

[xl7734ls]

Hello,

We run a Power BI RS configuration on our domain. This setup was recently updated from the October 2020 build to May 2022.

After the update the users have been reporting the following and I wanted to see if there was a way to improve the performance of Power BI. 

• We cannot go to a pbix file and open it. We have to open the application first from the desktop, then use File --> Open. If we try to open a file directly, the PBI icon comes up and it hangs there.
• It takes several minutes for the PowerBI application to open from desktop.
• Once a pbix file is open, another one will not open. It starts to open--the PBI icon displays--but it never does open. Similar to bullet 1. This is whether or not we try opening the file directly or use the File menu.
• Closing a file works fine but we get a message a few minutes after closing that PowerBI has crashed.

Power BI RS runs on a Windows Server 2016 VM. 

The VM has plenty of resources dedicated to it, the memory and CPU are never maxed out. 

[v-xiaoyan-msft]

Hi @xl7734ls ,

When we talk about optimizing Power BI more from the report itself, have you seen this article below to see if it helps you?

29 Power BI Best Practices 

Optimization guide for Power BI 

Best Regards,
Community Support Team _ Caitlyn

If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

[xl7734ls]

Hello Team _ Caitlyn,

I have gone through the documentation you have provided with the Power BI users on our domain. I don't think anything you gave us can be applied at this time.

We are experiencing performance issues prior to opening or running a report.  Are there any known issues regarding overall performance with the application itself?

Thank you