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Hi Community,
I'm new to Power BI Report Server. So far I have configured the database, apply the web service url & use built-in account-network service. When using the portal link http:/powebi:80/report. I'm getting the following error. This is actually an upgrade install but I also try the clean reinstall unfortunately the error persist. Any Idea ?
Solved! Go to Solution.
This error indicates that your report server database contains encrypted content, but the application layer has the wrong encryption key.
There are a number of possible solutions:
This error indicates that your report server database contains encrypted content, but the application layer has the wrong encryption key.
There are a number of possible solutions:
hi @d_gosbell
I am having a similar issue. We have a report server running for a while, and this morning the server is rebooted as no one can access it. After rebooting, everything else is working again except for the PowerBI report server.
I tried to reconfigure the report server but it couldn't solve the problem. In photo 3, that I don't have the encryption key backup, I delete the current key and backup a new one. Since I would be able to access the report server again, all the reports are gone. Is there any way that can restore the report data as well?
Could you please guide me to restore the prior data in Power BI Report Server?
Thank you very much!
@leahYan wrote:
I tried to reconfigure the report server but it couldn't solve the problem. In photo 3, that I don't have the encryption key backup, I delete the current key and backup a new one.
Without a backup and since you've created a new key your only option is to click the button in the Configuration Manager to delete all encrypted content. It's only really things like username/password details for data sources that get encrypted, all of your reports will still be there.
However it's worth double checking the service account and your email settings in the Configuration Manager while it's open. I'm not sure off the top of my head if these are encrypted the same way.
Hopefully once you've deleted all the encrypted data the portal should open and your reports should appear. You will then need to go through all of them and re-enter any username/password details that were stored against any of your data sources. Without the original encryption key there is no way to recover this information and it will just have to be re-entered.
Thanks!!
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