Power BI On-premises data gateway install failed

[mappao]

Good Morning,

tried several time to upgrade my On-premises data gateway to last version, but installation fails:

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MSI (s) (1C:F0) [17:30:00:337]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI6952.tmp, Entrypoint: RegisterPerfCounterData
RegisterPerfCounterData: Error 0x800703f2: Failed to execute install of performance counter category: On-premises data gateway
RegisterPerfCounterData: Error 0x800703f2: Failed to execute PerformanceCategory table.
MSI (s) (1C!CC) [17:30:00:823]: Product: GatewayComponents -- Error 26253. Failed to install performance counters. (-2147023886 )

Error 26253. Failed to install performance counters. (-2147023886 )
CustomAction RegisterPerfCounterData returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (1C:04) [17:30:00:847]: Note: 1: 2265 2: 3: -2147287035
MSI (s) (1C:04) [17:30:00:847]: User policy value 'DisableRollback' is 0
MSI (s) (1C:04) [17:30:00:847]: Machine policy value 'DisableRollback' is 0
Action ended 17:30:00: InstallFinalize. Return value 3.
MSI (s) (1C:04) [17:30:00:849]: Note: 1: 2318 2:

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Any ideas on what to check?

Thanks in advance.

Paolo.

[Kalpavruksh]

Hi,

Please uninstall gateway and restart the server/machine (in which you are trying to install the Gateway) and then try to install it again.

Kalpavruksh Technologies | Microsoft Gold Partner
Denmark | USA | India | Germany

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