Forum Discussion

nattaya_be's avatar
nattaya_be
Regular Visitor
4 years ago
Solved

Personal gateway

I try to install personal gateway in my dataset on the powerBI.com. It showed the error that I already have this personal gateway in my computer, I need to un-install to re-install this one. I went t...
Personal Gateway
  • v-luwang-msft's avatar
    v-luwang-msft
    4 years ago

    HI nattaya_be ,

    Find personal gateway in Control Panel=>Programs and Features , select personal gateway and right click , then Uninstall .

     

    You will get an uninstall page, then follow the steps to uninstall. After uninstalling, restart the computer, and then go to Control Panel to search for personal gateway. If there is no result, the uninstallation is successful.

     

    And refer the following article:

    Failure installing the Power BI Personal Gateway

     

    Did I answer your question? Mark my post as a solution!


    Best Regards

    Lucien

  • nattaya_be's avatar
    nattaya_be
    4 years ago

    Thank you so much

v-luwang-msft's avatar
v-luwang-msft
Community Support
4 years ago

HI nattaya_be ,

Find personal gateway in Control Panel=>Programs and Features , select personal gateway and right click , then Uninstall .

 

You will get an uninstall page, then follow the steps to uninstall. After uninstalling, restart the computer, and then go to Control Panel to search for personal gateway. If there is no result, the uninstallation is successful.

 

And refer the following article:

Failure installing the Power BI Personal Gateway

 

Did I answer your question? Mark my post as a solution!


Best Regards

Lucien