Forum Discussion
Performance and memory leak issue - PBIRS Jan 2022
- 4 years ago
I wanted to reply to let you know the May release is now live with a fix for the issue reported on this thread.
Anonymous wrote:
I'm experiencing the same problem, have you escalated it to Microsoft? I've had to reboot the server 3 times in a week as the server has crashed 😔
You should really escalate to Microsoft also. You should not experience crashes. If it is the same issue the more reports then if there are multiple reports from different customers it will increase the priority of this issue. And if it's not the same issue you don't want to wait for this issue to be fixed only to find it does not help your situation.
Microsoft are archiving my ticket because they can't find anything convincing in the logs are are suggesting repairing the OS and the PBI Report Server.... At the moment we have a 4am restart in place on the server to stop it crashing which is limiting how often the issue occurs. Please log tickets with Microsoft if you haven't already, otherwise they won't know there's a bug.