Forum Discussion
zhouli
11 months agoNew Member
Paginated Report Fails to Load from Remote Client with Error NET::ERR_CONNECTION_RESET; Works Locall
We are experiencing an issue where a specific paginated report (.rdl) fails to load in the Edge browser on a remote client machine. The browser's developer tools (F12) show the following error for a ...
- 11 months ago
Hi zhouli,
The NET::ERR_CONNECTION_RESET error that appears when loading a paginated report remotely is most likely caused by a Kerberos authentication failure due to missing SPNs for the Report Server service account. To resolve this, you can either register the required SPNs with the setspn command or set the report server to use NTLM only by modifying the RSReportServer.config file. This will help prevent connection resets when Kerberos authentication fails.
Troubleshoot paginated report execution issues - Power BI | Microsoft Learn
Thank you.
v-saisrao-msft
11 months agoCommunity Support
Hi zhouli,
Have you had a chance to review the solution we shared earlier? If the issue persists, feel free to reply so we can help further.
Thank you.