PC communication with the server

[marcosffm]

Good morning,

I am having communication problems between the pc and the report server.
Power BI desktop does not identify the server address. Consequently, I cannot publish or edit reports that have already been published.

If anyone can give me any tips, I'd appreciate it.

[v-prasare]

Hi, We are following up once again regarding your query. Could you please confirm if the issue has been resolved through the support ticket with Microsoft?

If the issue has been resolved, we kindly request you to share the resolution or key insights here to help others in the community. If we don’t hear back, we’ll go ahead and close this thread.

Should you need further assistance in the future, we encourage you to reach out via the Microsoft Fabric Community Forum and create a new thread. We’ll be happy to help.

Thank you for your understanding and participation.

[v-prasare · Accepted solution]

Hi @marcosffm,

In this scenario i suggest you to raise a support ticket here. so, that they can assit you in addressing the issue you are facing. please follow below link on how to raise a support ticket:

How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn

Thanks,

Prashanth

[d_gosbell]

Are you using the correct address format eg. http://<server>/Reports ? if you are not connecting to the /reports endpoint it could cause this sort of error.

[marcosffm]

Good morning,

The address is correct. With it I can access the server on another machine that is working.

This is a new machine, but I haven't been able to figure out what the problem is yet.

As far as I remember, all I had to do was install PBIRS and I could contact the server. I tried to check for environment variables or missing software, but I couldn't find anything.

Thanks for the suggestion.

[d_gosbell]

I'd suggest trying to open that url from a web browser. If it does not load the report portal then it sounds like there might be a networking issue with your new machine. Maybe it does not have the correct DNS settings. This would be something your networking or IT admins should be able to help with.

[marcosffm]

Good afternoon,

I will check these DNS settings. Thank you.