Forum Discussion

abcymbron's avatar
abcymbron
Frequent Visitor
1 year ago
Solved

PBI Report Server and Synoptic Panel

Hi,   I have a PBI dashboard that uses the custom visual Synoptic Panel by OKViz. When I have the report open in Power BI Desktop, the visual works perfectly. When I save the dashboard on the repor...
  • Anonymous's avatar
    Anonymous
    1 year ago

    Hi abcymbron 

     

    I ran the following test again. I used an SVG image of a European map and an SVG image that was not a map. Both were displayed normally.

     

    Since this is a custom visual, please report the issue to the relevant support team so that they can help fix it.

     

    The following is my test process for reference. You may try changing the image to check if it is a problem with a specific image.

     

    My sample:

     

    The map SVG image uses the Map field column in the data, and the other SVG image uses the local image.

     

     

    In Report Server:

     

     

    Best Regards,
    Yulia Xu

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • abcymbron's avatar
    abcymbron
    1 year ago

    Hi!

     

    I concluded that the problem was related with the browser. In Google Chrome the visual wouldn't load, but in any other browser the visual works as expected.