Open Street map doesn't work on server

[GenericUserMF]

On my PC the open street map OSM works in my dashboard, once I move it to the server the map dispears even when I publish it on the report server.

Note the following:

1- I request to whitelist the API URL: https://tile.openstreetmap.org/{Z}/{X}/{Y}.png, where:

            •  Z: This represents the zoom level of the map. The higher the zoom level, the more detailed the map will be.
            •  X: This represents the X-coordinate of the tile. Tiles are square images that make up the map, and the X-coordinate specifies the position of the tile along the horizontal axis.
            •  Y: This represents the Y-coordinate of the tile. Similar to the X-coordinate, the Y-coordinate specifies the position of the tile along the vertical axis.

2- whitelising worked I can access https://tile.openstreetmap.org/0/0/0.png on chrome where an image apears; however, the dashboard map still doesn't work.

3- the report server is on port 8081 and the whitelisting is on port 8080.

[Anonymous]

Hi @GenericUserMF ,

I didn't find the visual named "open street map" in app source.

Did you develop this visualization yourself?

Best regards,
Community Support Team_Binbin Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[GenericUserMF · Accepted solution]

Solved I didn't use the right network proxy, after whitelisting.

[GenericUserMF]

It's under the name 'map', on the default visulization panel.

Once you use the map, a hyperlink will be at the bottom once you click it you find out it is using the OSM API.

I wanted to whitelist the URL on port 8080 for http, but didn't work so I re-requested whitelisting for port 443 since it's https and not http.

[GenericUserMF]

Also I want to map ports using latitude and longitude, so I am limited were I need a bubble map.