Forum Discussion

bonosungho's avatar
bonosungho
Helper I
8 years ago

October GA version bug? Chart not render when there is a legend

Hi,    We recently upgraded the preview version of PBI server to recent GA but it seems like chart don't render properly when there is a legend.   Is this known bug ?  
BUG
mgmeyer's avatar
mgmeyer
Power BI Team
8 years ago

bonosungho nicholaszyu MR2017 can you provide an isolated repro report and private message it to me so we can try to repro this on our end. This sounds a lot like caching issues but if your seeing it in Desktop and the browser it's likely something else. One more quick question, do any of you have the latest Service version of the Desktop installed? If so are you seeing the issue there? Thanks!

 

Matt M.

MR2017's avatar
MR2017
Frequent Visitor
8 years ago

On the first machine (test machine) formerly only the October service version of Desktop (v2.51.4885.701) was installed, then it was uninstalled, then the Power BI Report Server (June 2017 GA [14.0.600.305] + related June RS version of desktop installed. Worked fine w/o any problems.

Today updated to Power BI Report Server (October 2017 version [14.0.600.434]) + related October RS version of PBI desktop (v2.51.4885.1041) => problems occur as described. Also deleted IE cache, no change.

Issue occurs both with existing SSAS DirectQuery reports and SSAS DirectQuery reports that newly have been created from the scratch in the RS desktop version.

 

>> do any of you have the latest Service version of the Desktop installed? If so are you seeing the issue there?

On the second machine both the RS October (v2.51.4885.1041) and service October (v2.51.4885.701) PBI desktop clients are installed in parallel (is this allowed/recommended? It's possible...).

Both the existing and also new reports work fine w/o any issue in the October 2017 service desktop version as well as in PBI Azure service environment which I guess currently should be October version as well, whereas in the RS desktop version again we have the described issue.

I will check whether we have left a machine which didn't had installed any service desktop version before, means where we can check RS desktop version (only) with a clean installation.

One remark, possibly not relevant: Both machines are relatively restricted regarding internet access due to to corporate policies and a proxy server, here the first machine more than the second. I mention this because the map visual made some problems here because it wanted to connect to the internet both from the RS desktop as well as from the PBIRS server. We had to allow proxy connects for the respective map sites before it was working. Because map uses Bing this somehow makes sense wheras for stacked bars and columns I would not expect any internet need.

It looks a bit like incompatibilities of possibly shared resources / classes etc. between RS and service desktop tools combined with SSAS DirectQuery/Live access .... just a guess ...