Forum Discussion
OData issue using Power BI API
Final managed to solve this issue.
I had to delete and re-add the SPNs for the ReportServer Service account. The OData connectivity now works.
Why? Don't know but it works.
I'm struggling to think what else we can try.
There is a long shot that this might just be a bug with the "Test" button, so maybe try saving your credentials anyway as a temporary test (since we know your account definitely gets the expected json result) and see if you can then run a scheduled refresh.
And the other thing that is worth checking are the PBIRS logs, maybe they might have more information that will give a hint as to why this is not working.
It's also worth checking how the service account for PBIRS is configured - is it using a domain account or something like NetworkService which would have permission to authenticate accounts against AD?
Hi
I've tried saving the connection and scheduling - same result
Checked the log files - nothing conclusive in there.
Developer tools (F12) in IE (yeah we're stuck with IE) gives this error in the response body:
{
"@odata.context":"http://<MyServer>/PBIReports/api/v2.0/$metadata#Model.DataSourceCheckResult","IsSuccessful":false,"ErrorMessage":"Log on failed. Ensure the user name and password are correct."
}Good point about the service account. It's set up with a Domain/Username account not a Network Service account. Not sure how to check the permission to authenticate part...
Thanks again for being a second set of eyes on this...
CDavies wrote:
It's set up with a Domain/Username account not a Network Service account.
That should not be the issue then. We normally use domain\username for our service accounts too. This means that the account should definitely be able to connect to your domain. (I think the service account would only be an issue if it was setup with LocalSystem or something like that).
Maybe you need to ask your domain admins, see if they can see authentication failures and help figure out what is going on here.
Ok, took a step back. Test 1: •Cleared All Permissions, and restarted PBI Desktop •Odata connection to http://<myserver>/PBIReports/api/v2.0/Folders •Windows Credentials: Use my current credentials •Result: Success. Data Returned Test 2: •Cleared All Permissions, and restarted PBI Desktop •Odata connection to http://<myserver>/PBIReports/api/v2.0/Folders •Windows Credentials: Use alternate credentials. Used my Windows Domain\Username and password (should be the same as in test 1 right?) •Result: Fail. 'We can't authenticate with the credentials provided' Log files are no help, Event view doesn't capture anything, may bounce the serveFinal managed to solve this issue.
I had to delete and re-add the SPNs for the ReportServer Service account. The OData connectivity now works.
Why? Don't know but it works.