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Anonymous's avatar
Anonymous
Not applicable
4 years ago
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MySQL Authentification Error with On Premises Data Gateway

Hi everybody,    Very frustrating issue and I can't find the same exact issue anywhere else. I have a MySQL connection which works fine on Desktop, but on PBI Online, when using On premises data...
  • Anonymous's avatar
    Anonymous
    4 years ago

    Hello everyone, 

     

    I opened a support ticket and the Microsoft Support Team found a solution to this problem. Here's what we had to do : 

    • On Power BI Desktop :
      • Clear cache and then cleared permission from data source settings.
      • refresh and put all the credentials again
      • Publish it to the service.
    • On the online service :

    Online refresh worked fine after that. 

     

    Antonio