Infograpic

Dear All,

Recently i am trying to use Power BI on my local power bi Report server (on-premises).

I have added custom visual (infographicDesigner.1.7.3000.0.pbiviz) and successfully added. I have designed an infographic chart and successfully uploaded in report server. 

But when i access this infographic file from report server portal, chart is not showing. But data is showing accurately.

For your information, at the same time i am trying to access through power bi mobile apps and its shows "HTTP Error 404. The requested resource is not found"

plz suggest me, what should to do