Forum Discussion

jderouck's avatar
jderouck
New Member
9 years ago

Image not showing in Power BI Report

Hi,   we are using the on-premise version of Report Services. In some of our reports, we are using images, however they are not being displayed when we upload the report onto the server.   We ar...
johncpratt's avatar
johncpratt
Icon for Advocate III rankAdvocate III
9 years ago

Thanks for the clarification, jtarquino.  I read the "on-premises Reporting Services" part and thought the issue was about the Report Server side.  I can post separately regarding paginated reports.  I do not have a generic repro, but will work on one if that will help.

Anonymous's avatar
Anonymous
Not applicable
9 years ago

The issue I am having is inside PBIX reports!

 

I have a very simple PBIX file which just has a data connection in it (no grids or visualisations and several different image files (JPG, PNG, TIF, BMP, GIF) none of which seem to display

 

Interestingly if I set the background colour of the images these show up as coloured squares. Its just not pulling the actual image in

 

I can happily send the file.

  • jtarquino's avatar
    jtarquino
    Icon for Microsoft Employee rankMicrosoft Employee
    9 years ago

    stpnet can you check the version of your server, it should be at least 14.0.600.301

    I just tried the scenario with this simple image like the one below and works as expected, let me know if you have additional details I can try

    • Anonymous's avatar
      Anonymous
      Not applicable
      9 years ago

      Version 14.0.600.301 (June 2017)

       

      Upgraded using the patch post release from an original GA install.

       

       

      • jtarquino's avatar
        jtarquino
        Icon for Microsoft Employee rankMicrosoft Employee
        9 years ago

        Could you provide one of the images you are using or the report 

        Also did you clear out the cache of your browser after the upgrade? 

         

  • johncpratt's avatar
    johncpratt
    Icon for Advocate III rankAdvocate III
    9 years ago

    Hi Anonymous.  I got an answer about my issue with paginated reports not showing PNG specifically (PNG images not displaying in paginated reports using PBIRS Aug 17 Preview).  It had to do with adding PNG to the list of trusted file formats in the ReportServer DB, ConfigurationInfo table, TrustedFileFormat key.

     

    It got me thinking that your issue sounds alot like either a permissions issue accessing the images, or maybe something isn't right with your TrustedFileFormat setting (e.g. blank/missing extensions, or the report cannot access the list of trusted images at runtime).

     

    I hope my issue can help you with yours, especially since I'm embedding logo images in my reports through Power BI Desktop and will hopefully be deploying them to the server soon.