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Anonymous's avatar
Anonymous
Not applicable
6 years ago
Solved

HTTP Error 503. The service is unavailable

Hi, I have Power BI Report Server (May 2019) installed on SQL Server 2016 Enterprise working perfectly. But today I was upgrading to the September 2019 version, the installation completed normally,...
power bi
  • d_gosbell's avatar
    d_gosbell
    6 years ago

    This issue has been reported before, but it only appears to be affecting a small amount of users and as of yet I don't think anyone has been able to isolate the root cause.

     

    The existing thread is here https://community.powerbi.com/t5/Report-Server/Getting-503-error-child-process-RSPortal-died-Report-Server-Sept/m-p/809674#M11745  it's probably worth adding a comment to that thread as there is a PowerBI team member on that thread trying to capture more information about this issue.

     

     

  • Anonymous's avatar
    Anonymous
    6 years ago

    The solution is to install the newest .Net Version on the machine (4.8 in my case). After that, the 503 error is gone. See other thread for details.

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Hi,

 

I installed the new release of this link below, but it didn't work.

 

Could you please put the link to download the release?

 

Thanks

_Keny

d_gosbell's avatar
d_gosbell
Icon for Super User rankSuper User
6 years ago
Anonymous wrote:

 

I installed the new release of this link below, but it didn't work.

 

Have you tried manually installing a recent version of the .Net Framework as suggested earlier in this thread? This seems to be the fastest workaround for fixing this 503 error.