Failure sending mail: One or more errors occurred. Mail will not be resent.

[Anonymous]

Hi All,

I have subscribed to the reports and scheduled them, I am Facing the below error.

Failure sending mail: One or more errors occurred. Mail will not be resent.

Help me in resolving the issue.

[Anonymous]

@Anonymous 
Did you follow the doc to configure subscription.
https://docs.microsoft.com/en-us/sql/reporting-services/working-with-subscriptions-web-portal?view=sql-server-ver15 

And please explain what you have done step by step. This error message doesn't provide enough detail to be investigated. 

Paul

[Anonymous]

Hi Farhan,

Thank you for your quick response.

I tried the option you mentioned, but no luck. 

[FarhanAhmed]

Have you checked your logs under 

C:\Program Files\Microsoft Power BI Report Server\PBIRS\LogFiles

Is none of the subscribed users are not receiving email or some of them?

if you are sending email outside the organization check the SMTP server if it is not blocking emails.

[FarhanAhmed]

check if this post helps

https://community.powerbi.com/t5/Report-Server/Issues-with-Power-BI-Report-Server/m-p/782866