Skip to main content
Showing results for 
Search instead for 
Did you mean: 

Find everything you need to get certified on Fabric—skills challenges, live sessions, exam prep, role guidance, and more. Get started

New Member

External Users unable to access Power Bi report server

Dear Forum experts, 


I am Bala from India. I have developed a Dashboard using Power BI Desktop RS and set up database engine in my laptop with the assistance of SQL server 2019 developer and Power BI report server. Till this part, i succeeded and i am able to view and access my dashboard.

Since the dashboard has been developed for my entire team (External Users) from other states / provinces in India, i have shared the URL to access this dashboard. But they are facing issues (find the given below screen shot). Request your to help to fix this issue. 


External Users shared screenshotExternal Users shared screenshot

Community Support
Community Support

Hi @Bala04msw ,


SU made good suggestions.
Power BI Report Server is a solution that you deploy behind your firewall and then deliver your reports to the right users in different ways, whether that's viewing them in a web browser, on a mobile device, or as an email.

Power BI Service is a collection of software services, apps, and connectors that work together to help you create, share, and consume business insights in the way that serves you and your business most effectively. The Microsoft Power BI service (, sometimes referred to as Power BI online, is the SaaS (Software as a Service) part of Power BI.Being able to control how you share your work is one of the most important features of the Power BI service. 


Note, however, that to create content in Power BI and share it with them, you need to have at least a Power BI Pro license.


For more information, you may refer to:

What is Power BI? 

What is the Power BI service? 

Distribute Power BI content to external guest users with Azure AD B2B 

Publish to web from Power BI 


Best Regards,
Community Support Team _ Caitlyn

If this post helps then please consider Accept it as the solution to help the other members find it more quickly.


Super User
Super User

The primary goal of Power BI Report Server is to keep the data on-premise and to serve an internal audience only.   What you are trying to accomplish seems to be more suited for regular Power BI and maybe "Publish to web".

Helpful resources


Europe’s largest Microsoft Fabric Community Conference

Join the community in Stockholm for expert Microsoft Fabric learning including a very exciting keynote from Arun Ulag, Corporate Vice President, Azure Data.

Power BI Carousel June 2024

Power BI Monthly Update - June 2024

Check out the June 2024 Power BI update to learn about new features.

RTI Forums Carousel3

New forum boards available in Real-Time Intelligence.

Ask questions in Eventhouse and KQL, Eventstream, and Reflex.