Error updating ODBC query

[ocastillo88]

Hi there,
I have a ODBC query running into my report, but my model cannot update automaticly as I have setup it.

The message is the following:

How can I resolve it?

[johnbasha33]

@ocastillo88 
Data Gateway: If your ODBC data source is hosted on-premises, you can install and configure a data gateway to enable scheduled refresh for your dataset in the Power BI service. The data gateway acts as a bridge between your on-premises data sources and the Power BI service, allowing for secure data transfer.

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[ocastillo88]

@Greg_Deckler  for your answer.

I'll try it to verify the gateway connection.

[Greg_Deckler · Accepted solution]

@ocastillo88 From the message it seems like your gateway is not reachable. Make sure it is turned on and make sure that the ODBC connection is configured on the gateway machine.