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Anonymous's avatar
Anonymous
Not applicable
6 years ago

Error Trying To Connect Postgresql Data Source.

Hello,

When I try to connect to the postgre database the following error appears:

"Could not connect to data source using an encrypted connection. To access this data source using an unencrypted connection, click OK.

 

After I click OK, another error message appears:

"Cannot authenticate with the provided credentials. Please try again."

 

I already checked my username and password. It's all OK.

Does anyone know what can it be?

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1 Reply

  • Cristian_Angyal's avatar
    Cristian_Angyal
    Most Valuable Professional
    6 years ago

    Hello Anonymous ,

     

    First thing I would check is the official documentation: and make sure you are respecting the supported authentication (User and Pass and NOT Windows)

     

    If these are OK ... next step is to open a support ticket .

     

     

    If you liked my solution please give it a thumbs up 👍. 

    If I did answer your question please mark my post as a solution ✅.

    Thank you !

     

     

    Cristian