Error Trying To Connect Postgresql Data Source.

[hgslu15]

Hello,

When I try to connect to the postgre database the following error appears:

"Could not connect to data source using an encrypted connection. To access this data source using an unencrypted connection, click OK.

After I click OK, another error message appears:

"Cannot authenticate with the provided credentials. Please try again."

I already checked my username and password. It's all OK.

Does anyone know what can it be?

[Cristian_Angyal]

Hello @hgslu15 ,

First thing I would check is the official documentation: and make sure you are respecting the supported authentication (User and Pass and NOT Windows)

If these are OK ... next step is to open a support ticket .

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Thank you !

Cristian