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externbianca
New Member

Data refresh disabled

Hi everyone, I have a problem with updating data in power BI.

My team published the dashboard, but then I received an email with an error.

The file pbix doesn't show any error, I update and it works.

I think this problem is between power BI and sharepoint, because the data is here.

Can yiu help me? Please.

Error Power BI.png

1 ACCEPTED SOLUTION
v-nmadadi-msft
Community Support
Community Support

Hi @externbianca ,
Thanks for reaching out to the Microsoft fabric community forum.

Some of the commonly possible error reasons and their possible fixes-
1) This error can occur because of expired cached credentials. Clear your internet browser cache, then sign in to Power BI and go to https://app.powerbi.com?alwaysPromptForContentProviderCreds=true to force an update of your credentials.
Source: Troubleshoot refresh scenarios - Power BI | Microsoft Learn
2) This error indicates you have too many semantic models running refresh at the same time, based on the capacity your organization purchased. You can retry the refresh operation, or reschedule the refresh time to address this error.
3) In shared capacity, semantic models in Power BI are limited to 1 GB compressed size and 10 GB uncompressed during refresh. If a refresh fails due to these limits, try reducing the data volume. These restrictions don't apply to Power BI Premium.


If you find this post helpful, please mark it as an "Accept as Solution" and consider giving a KUDOS. Feel free to reach out if you need further assistance.
Thank you

View solution in original post

5 REPLIES 5
v-nmadadi-msft
Community Support
Community Support

Hi @externbianca 

As we haven’t heard back from you, we wanted to kindly follow up to check if the solution provided by the community members for the issue worked. If our response addressed, please mark it as Accept as solution and click Yes if you found it helpful.

 

Thanks 

v-nmadadi-msft
Community Support
Community Support

Hi @externbianca 

I wanted to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions. If our responses has addressed your query, please accept it as a solution and give a 'Kudos' so other members can easily find it.


Thank you.

v-nmadadi-msft
Community Support
Community Support

Hi @externbianca 

May I ask if you have resolved this issue? If so, please mark the helpful reply and accept it as the solution. This will be helpful for other community members who have similar problems to solve it faster.

Thank you.

 

v-nmadadi-msft
Community Support
Community Support

Hi @externbianca ,
Thanks for reaching out to the Microsoft fabric community forum.

Some of the commonly possible error reasons and their possible fixes-
1) This error can occur because of expired cached credentials. Clear your internet browser cache, then sign in to Power BI and go to https://app.powerbi.com?alwaysPromptForContentProviderCreds=true to force an update of your credentials.
Source: Troubleshoot refresh scenarios - Power BI | Microsoft Learn
2) This error indicates you have too many semantic models running refresh at the same time, based on the capacity your organization purchased. You can retry the refresh operation, or reschedule the refresh time to address this error.
3) In shared capacity, semantic models in Power BI are limited to 1 GB compressed size and 10 GB uncompressed during refresh. If a refresh fails due to these limits, try reducing the data volume. These restrictions don't apply to Power BI Premium.


If you find this post helpful, please mark it as an "Accept as Solution" and consider giving a KUDOS. Feel free to reach out if you need further assistance.
Thank you

uzuntasgokberk
Super User
Super User

Hello @externbianca ,

Could you please share the error details? You can click error icon in PBI Cloud. Or in the mail ı belive when you click learn more that needs to be give the description error. After that we can understand what really error is.

uzuntasgokberk_0-1747255274330.png

 

Kind Regards,

Gökberk Uzuntaş

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