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SajjadMousavi's avatar
SajjadMousavi
Icon for Helper II rankHelper II
3 years ago

Custom visuals not rendering after upgrade to September 2022

Hi all. We have recently upgraded our instance to September 2022. Seems custom visuals (Tachometer by Indika Chamara Ranasinghe and Bullet Chart by OKVIZ) do not render after this upgrade:   ...
Need Help
SajjadMousavi's avatar
SajjadMousavi
Icon for Helper II rankHelper II
3 years ago

Hi.

Thanks for your reply. We downgraded our Desktop app to May 2022 and now custom visuals work with September 2022 RS. In fact, problem is with Desktop app not RS. If you first create your PBIX in May 2022 Desktop app and save it, custom visuals will work on September 2022 RS.

Regards.

PSeliger's avatar
PSeliger
Frequent Visitor
3 years ago

Yeah, saved me a lot of time (with PBI RS ;-). Thx!

After all de-installed PBI Desktop Sep 2022, installed Desktop May 2022. Opened Sep 2022 Desktop version .pbix files with existing custom visuals. Got newer version warnings, but could open the reports. Saved it again with May 2022 version, ok. Uploaded to Report Server - does NOT work, same error. Starting from scratch with May 22 Desktop .pbix with custom visuals (WordCloud + Charticulator), saved - ok, upload to Report Server - yes, this works! Alas, it seems that PBI Desktop Sep 2022 format - regarding custom visuals - is not "compatible" with PBI RS Sep 2022. The standard visuals render without any problems, as far as I noticed. Hope this custom visual issue will be fixed, so we are not stuck with the May Desktop.

Regards, Peter