Forum Discussion
Helper IICustom visuals not rendering after upgrade to September 2022
Hi, can confirm this problem.
Even the great Charticulator custom visual does not work with local PBI Server Sep. 2022 version.
Same error. I double-checked the uploaded .pbix file in winrar, and there is a correct
..\Report\CustomVisuals\charticulator58...F87\ directory - so I see no reason why it is "missing in report".
Tried PBI Service (Cloud) - exactly the same report with Charticulator custom visual renders without problems.
Good to know it seems to work with May 2022 PBIRS version... will test it.
Kind regards, Peter Seliger
- SajjadMousavi
Hi.
Thanks for your reply. We downgraded our Desktop app to May 2022 and now custom visuals work with September 2022 RS. In fact, problem is with Desktop app not RS. If you first create your PBIX in May 2022 Desktop app and save it, custom visuals will work on September 2022 RS.
Regards.
Yeah, saved me a lot of time (with PBI RS ;-). Thx!
After all de-installed PBI Desktop Sep 2022, installed Desktop May 2022. Opened Sep 2022 Desktop version .pbix files with existing custom visuals. Got newer version warnings, but could open the reports. Saved it again with May 2022 version, ok. Uploaded to Report Server - does NOT work, same error. Starting from scratch with May 22 Desktop .pbix with custom visuals (WordCloud + Charticulator), saved - ok, upload to Report Server - yes, this works! Alas, it seems that PBI Desktop Sep 2022 format - regarding custom visuals - is not "compatible" with PBI RS Sep 2022. The standard visuals render without any problems, as far as I noticed. Hope this custom visual issue will be fixed, so we are not stuck with the May Desktop.
Regards, Peter
