Forum Discussion

SajjadMousavi's avatar
SajjadMousavi
Icon for Helper II rankHelper II
3 years ago

Custom visuals not rendering after upgrade to September 2022

Hi all.

We have recently upgraded our instance to September 2022. Seems custom visuals (Tachometer by Indika Chamara Ranasinghe and Bullet Chart by OKVIZ) do not render after this upgrade:

 

 

We have some older reports created using May 2022 version and Tachometer visual and they work fine. But the above report which is created using September 2022 version from scrach doesn't render. Clicking on "See details" displays this error (for Bullet chart, and a similar one for Tachometer):

 

 

I swear we have imported visuals before using them in report. Any ideas about this error?

 

Regards.

Need Help

13 Replies

  • PSeliger's avatar
    PSeliger
    Frequent Visitor
    3 years ago

    Hi, can confirm this problem.

    Even the great Charticulator custom visual does not work with local PBI Server Sep. 2022 version.

    Same error. I double-checked the uploaded .pbix file in winrar, and there is a correct

    ..\Report\CustomVisuals\charticulator58...F87\  directory - so I see no reason why it is "missing in report".

    Tried PBI Service (Cloud) - exactly the same report with Charticulator custom visual renders without problems.

    Good to know it seems to work with May 2022 PBIRS version... will test it.

    Kind regards, Peter Seliger

    • SajjadMousavi's avatar
      SajjadMousavi
      Icon for Helper II rankHelper II
      3 years ago

      Hi.

      Thanks for your reply. We downgraded our Desktop app to May 2022 and now custom visuals work with September 2022 RS. In fact, problem is with Desktop app not RS. If you first create your PBIX in May 2022 Desktop app and save it, custom visuals will work on September 2022 RS.

      Regards.

      • PSeliger's avatar
        PSeliger
        Frequent Visitor
        3 years ago

        Yeah, saved me a lot of time (with PBI RS ;-). Thx!

        After all de-installed PBI Desktop Sep 2022, installed Desktop May 2022. Opened Sep 2022 Desktop version .pbix files with existing custom visuals. Got newer version warnings, but could open the reports. Saved it again with May 2022 version, ok. Uploaded to Report Server - does NOT work, same error. Starting from scratch with May 22 Desktop .pbix with custom visuals (WordCloud + Charticulator), saved - ok, upload to Report Server - yes, this works! Alas, it seems that PBI Desktop Sep 2022 format - regarding custom visuals - is not "compatible" with PBI RS Sep 2022. The standard visuals render without any problems, as far as I noticed. Hope this custom visual issue will be fixed, so we are not stuck with the May Desktop.

        Regards, Peter

  • v-alipat's avatar
    v-alipat
    Icon for Microsoft Employee rankMicrosoft Employee
    3 years ago

    Hi everyone, 

     

    Thank you for reporting the issue, 

     

    We addressed the problem, and the fix will be included in the coming QFE December Release.

    Till that time, you can try using a workaround: 

    Add a URL parameter to your URL: ?consumePublicCvsWithoutRps=1 

    for example:

    http://servername/Reports/powerbi/reportname?consumePublicCvsWithoutRps=1

     

    The imported custom visuals should start working 

     

    SajjadMousavi ImreP DoctaJones jcaranibar PSeliger 

     

    Thanks,

    Alexandra 

  • jcaranibar's avatar
    jcaranibar
    Icon for Helper I rankHelper I
    3 years ago

    Same issue with sankey chart. I have reinstalled PBI Desktop RS back to May/2022 version and works even with PBI RS Sept/2022. September version of Power BI Desktop optimized for RS has a bug that is under revision by PBI team. I redesigned from scratch because opening the Sept/2022 pbix file in May version and saving back to RS Sept/22 does not work.

    Cheers!

  • DoctaJones's avatar
    DoctaJones
    Regular Visitor
    3 years ago

    I had this same issue, only after downgrading both Report Server, and Power BI Desktop back to May releases did this fully correct the issue for me. 

     

    After downgrading Power BI desktop to the may release, and trying to save to the September 22 Report server, the error went away however the visual I've been testing did not populate any data.

     

    Downgrading both fixed the problem of visual rendering and populating the visual with known GOOD data.

     

    YOU WOULD think that visuals from the marketplace would be a step 1 quality assurance check. ** sigh ** 

  • DoctaJones's avatar
    DoctaJones
    Regular Visitor
    3 years ago

    I can confirm after re-importing the visual into May Power BI Desktop RS version data and visual renders as I would expect it, into a September Power BI Report Server version. 

     

  • ImreP's avatar
    ImreP
    Icon for Helper I rankHelper I
    3 years ago

    Same issue for me. Is there any chance of a hotfix? Or is it only going to be fixed in the next RS release? 

  • Prakash_r_n's avatar
    Prakash_r_n
    New Member
    3 years ago

    PowerBI report server is a most disappointing😞 product of Microsoft. It keep breaking your reports every time you update the version, so if you are choosing PowerBI and that to host in PowerBI Report Server than be cautious.

    It feels the monopoly trick to move On-premise customer to PowerBI service in Cloud.

    • v-alipat's avatar
      v-alipat
      Icon for Microsoft Employee rankMicrosoft Employee
      3 years ago

      Hello Prakash_r_n , 

      Sorry to hear that you faced those issues while using Report Server. 

      The issue discussed in this thread had been fixed in PBIRS September QFE release.