Forum Discussion

pgarcia's avatar
pgarcia
Frequent Visitor
6 years ago

Custom visual not working version January 2020 PBIRS

Hi all

 

I have custom visuals in many reports (card with states, chiclet slicers..) and not working now.

 

I've installed the last version (15.0.1102.759) and not working. The custom visual frame appear blank.

 

How could I fix it?

 

Many thanks.

 

Best regards

5 Replies

  • rpatkar's avatar
    rpatkar
    Power BI Team

    Can you please clarify whether your report with custom visuals was working before Jan 2020 release? What custom visual are you using? Can you share a screen capture?

      • d_gosbell's avatar
        d_gosbell
        Super User

        Anonymous wrote:

        Yeah I have the same problem. From what I've gathered, this issue may have been around since October (https://github.com/microsoft/PowerBI-visuals-TextFilter/issues/13), and has gotten even worse since. 

         


        The issue with the Sep 2019 release was only to do with slicer visuals not working correctly and Microsoft fixed this within week of it being discover, so you just had to re-download and re-install. I just double checked this with a test report and this same issue is not present in the Jan 2020 release.

         

        pgarcia I'm running the same release and don't see any issues with custom visuals. Have you tried clearing your browser cache or connecting using an incognito window to see if this is a browser issue?