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Frequent Visitor

1 year ago

Solved

Custom Visuals and Edge

Hi All this has probably been covered so please direct me if so. We use PBIRS and have 2 egde browsers the same settings and version , however I can see custom visuals along with loads of users o...

Custom Visuals

PBIRS

Report Server and Edge

v-echaithra
1 year ago
Hi pbijack93 ,

Clear the cache and test in InPrivate mode and also check PBIRS version compatibility and network restrictions.
You can find more troubleshooting details here: Troubleshoot custom visuals in Power BI Desktop for Power BI Report Server - Power BI | Microsoft Learn

,also try to rename the "Edge" folder on your local computer, within your %userprofile%\AppData\Local\Microsoft

If this post helps, please give us Kudos and consider marking it Accept as solution to assist other members in finding it more easily.

Regards,
Chaithra