Forum Discussion

oldrunner's avatar
oldrunner
Frequent Visitor
1 year ago
Solved

Cannot upload / save reports to the reporting server with new laptop

Hi,
I recently got a new laptop, switch from Win 10 to 11. Since then, I'm not able to save reports anymore to the reporting server. I still can download it, but not save it back.

I have all rights and roles on the server and my coworkers still can save but I can't. 

We re-installed PowerBI RS, SW on the server is updated. 

Any ideas what might cause the issue?
Thanks

Alex

  • Anonymous's avatar
    Anonymous
    1 year ago

    Hi, oldrunner 

    We've noticed that this may be an impact of the release. We recommend that you try the following:
    1. Open the Report Server web portal.
    Find the download button in the top right corner.
    2. Download the version of Power BI Desktop RS that corresponds to your current Report Server.

    Also, it would be helpful if you could provide screenshots of any error messages that didn't contain sensitive information. This will help us diagnose and resolve issues more accurately.
    This may solve the problem you are experiencing. If you encounter any difficulties during the operation, please feel free to contact us. We will be happy to support you further.

    Thank you for your cooperation and support!

     

     

    Best Regards

    Jianpeng Li

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

3 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi, oldrunner 

    We've noticed that this may be an impact of the release. We recommend that you try the following:
    1. Open the Report Server web portal.
    Find the download button in the top right corner.
    2. Download the version of Power BI Desktop RS that corresponds to your current Report Server.

    Also, it would be helpful if you could provide screenshots of any error messages that didn't contain sensitive information. This will help us diagnose and resolve issues more accurately.
    This may solve the problem you are experiencing. If you encounter any difficulties during the operation, please feel free to contact us. We will be happy to support you further.

    Thank you for your cooperation and support!

     

     

    Best Regards

    Jianpeng Li

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

  • oldrunner's avatar
    oldrunner
    Frequent Visitor

    Thanks for the response. We deleted the 32 bit version and installed the 64 version (May 24), now it seems to work. There might be an issue with different versions.

     

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hi, oldrunner 

      I wish you all the best. If you have successfully solved the current problem, you can mark the helpful reply and your reply as a "solution" so that other friends who are experiencing similar problems can also find the answer. This will go a long way in helping others in the community. Thank you again for participating!

       

      Best Regards

      Jianpeng Li

      If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.