Forum Discussion

ysapiyev's avatar
ysapiyev
Responsive Resident
8 years ago
Solved

Cannot start report server

Hi everyone,

 

When I start report server, I got this error:

 

System.InvalidOperationException: Cannot start service PowerBIReportServer on computer 'SRVKAVOCET'. ---> System.ComponentModel.Win32Exception: The service did not respond to the start or control request in a timely fashion
   --- End of inner exception stack trace ---
   at System.ServiceProcess.ServiceController.Start(String[] args)
   at ReportServicesConfigUI.Panels.ConfigurationPanelWithErrors.StartOrStopServiceTask(Boolean start, String serviceName)

What can be an issue?

 

Also, during installation, at the end, I got this error, which can be source for this:

Problem Event Name: CLR20r3
Problem Signature 01: RSSetup.exe
Problem Signature 02: 15.0.2.389
Problem Signature 03: 5ababb06
Problem Signature 04: System.Configuration
Problem Signature 05: 4.7.2053.0
Problem Signature 06: 58fa6ce4
Problem Signature 07: 207
Problem Signature 08: 25
Problem Signature 09: IOIBMURHYNRXKW0ZXKYRVFN0BOYYUFOW
OS Version: 6.3.9600.2.0.0.272.7
Locale ID: 1033
Additional Information 1: 57da
Additional Information 2: 57dab08f08c7ee896adcb8f73cb2c69d
Additional Information 3: 9ad4
Additional Information 4: 9ad4b33891a6e11f6fde4b2c2fff784a

 

Regards,

Yerkhan

  • Issue was caused by internal erros on server. 

     

    Issue was resolved by reinstalling operational system.

     

    Regards,

    Yerkhan

4 Replies

  • mgmeyer's avatar
    mgmeyer
    Power BI Team

    If you got an exception during setup then your install is probably in a bad state. I would try to uninstall and reinstall or try the repair option. Also if the install was successful you could check the product logs in the LogFiles folder in the setup directory.

    • ysapiyev's avatar
      ysapiyev
      Responsive Resident

      mgmeyer,

       

      I've tried uninstalling It ends with error. As well as installation.

       

      Regards,

      Yerkhan

      • mgmeyer's avatar
        mgmeyer
        Power BI Team

        Can you check the following folder for setup logs:

         

        C:\Users\{UserID}\AppData\Local\Temp\PBIRS

         

        Is you see any with errors can you share the output?

  • ysapiyev's avatar
    ysapiyev
    Responsive Resident

    Issue was caused by internal erros on server. 

     

    Issue was resolved by reinstalling operational system.

     

    Regards,

    Yerkhan