Cannot create Scorecard in Power BI Goals

[tpet]

I cannot create a Scorecard in Power BI Goals. After I fill in the name, select the workspace, and click the Create button, nothing happens. There are no error messages and nothing shows up under All scorecards.

I have all the requirements. 

1) A premium capacity

2) I'm an admin in the workspace

3) I have a Power BI Pro license

Is there something I'm missing with permissions or set up?

Thank you,

Tim

[mschriever]

We have exactly the same issue. But we have the Tenant and Capacity in the same region. 

What else can cause this error?

[tpet · Accepted solution]

We found that our Tenant and Capacity are in different regions and Multi-geo is not supported for Goals Scorecards. MS is aware that it will not throw an error if you try to create a scorecard with this set up.

Tim

[Greg_Deckler]

@tpet You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".