Forum Discussion
Cannot create Scorecard in Power BI Goals
I cannot create a Scorecard in Power BI Goals. After I fill in the name, select the workspace, and click the Create button, nothing happens. There are no error messages and nothing shows up under All scorecards.
I have all the requirements.
1) A premium capacity
2) I'm an admin in the workspace
3) I have a Power BI Pro license
Is there something I'm missing with permissions or set up?
Thank you,
Tim
We found that our Tenant and Capacity are in different regions and Multi-geo is not supported for Goals Scorecards. MS is aware that it will not throw an error if you try to create a scorecard with this set up.
Tim
3 Replies
tpet You could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues
And if it is not there, then you could post it.
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".We found that our Tenant and Capacity are in different regions and Multi-geo is not supported for Goals Scorecards. MS is aware that it will not throw an error if you try to create a scorecard with this set up.
Tim
We have exactly the same issue. But we have the Tenant and Capacity in the same region.
What else can cause this error?
