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Can not create or assign a schedule refresh plan to a report

Hi all,


We have Report Server January 2022 release version 1.13.8054.40.361(Build 15.0.1108.153).

I'm able to create a new shared schedule from site setting. However, i can not create or assign an existing shared schedule to a dashboard. I get an error message: An error has occurred. Something went wrong. Please try again later.






The connection to the data source is set and connectivity is successful.

The error in RSPortal log file shows: |ERROR|132|OData exception occurred: System.Net.WebException: The request failed with HTTP status 401: Unauthorized.


The report server is configured to use a virtual service account as a service account. For report server database the credintials are set to SQL account and both the sql account and service account have the proper roles in database.


authentication types in reportserver.config file are set as below:




Can you please help me to resolve this issue ?

Community Support
Community Support

Hi @Adeeb92 ,

Pls take the below steps:

  •  generate machinekeys and put them in both rsconfig & machine.config. Then restart both nodes
  •  SSL -Offloading must be done by the loadbalancer e.g. F5. The windows networt balancer would never work. I tried it and had to switch to F5
  •  the BackConnectionHostNames entries must be existing on both nodes for the servername only, fqdn, ssrs main page
  • activate session persistance on the load balancer 





Best Regards


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