CONNECTION FAILURE

Hi Debby_Tom , 

Please make sure you have configured PBIRS correctly.

Please refer below documents:

Install Power BI Report Server - Power BI | Microsoft Learn,

Configure report server URLs (Report Server Configuration Manager) - SQL Server Reporting Services (SSRS) | Microsoft Learn,

Configure the Report Server Service Account (Report Server Configuration Manager) - SQL Server Reporting Services (SSRS) | Microsoft Learn,

Configure a report server database connection (Report Server Configuration Manager) - SQL Server Reporting Services (SSRS) | Microsoft Learn

 

Best regards,
Community Support Team_Binbin Yu
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