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lynnma
Helper I
Helper I

Branding Power BI Report Server

To Whom It May Concern:

 

I am not able to upload brand package in Power BI Report Server.  I am trying to Brand our Power BI Report Server with our organization Logo.  I have read through and watched the video that is locaed in the micrsoft.com brand the web portal.  However, in doing so, I am getting the below error.  Please provide feedback, thank you.

 

PBI Report Server-BrandingError.jpg

1 ACCEPTED SOLUTION
lynnma
Helper I
Helper I

Good Morning,

Thank You for the feedback.  I discovered what I was doing incorrectly.  After making the adjustments in the json and xml files, I left the files in a folder, copied the folder itself and pasted into a zip file.  This was causing the error.  So, I removed the folder within the zip file, leaving the files only zipped.  

Thank You Fabric Community People, specifically Rena.

Mark L.

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2 REPLIES 2
lynnma
Helper I
Helper I

Good Morning,

Thank You for the feedback.  I discovered what I was doing incorrectly.  After making the adjustments in the json and xml files, I left the files in a folder, copied the folder itself and pasted into a zip file.  This was causing the error.  So, I removed the folder within the zip file, leaving the files only zipped.  

Thank You Fabric Community People, specifically Rena.

Mark L.

v-yiruan-msft
Community Support
Community Support

Hi @lynnma ,

Base on your description, it seems like you are encountering an issue while trying to upload a brand package to Power BI Report Server. Could you please check the following info for further troubleshooting? 

  • Check the package format to ensure it is a ZIP file
  • Validate the branding files include appropriate JSON configuration and image files (like logos and backgrounds), and make sure there is no any syntax errors or inconsistencies in the JSON file.vyiruanmsft_0-1738116787954.png 
  • Ensure the size of the ZIP file doesn't exceed any limitations
  • Ensure you have the proper permissionvyiruanmsft_2-1738117703224.png
Community Support Team _ Rena
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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