Forum Discussion

cnschulz's avatar
cnschulz
Helper IV
7 years ago

Authentication credentials not persisting

Hi, Im running the August 2018 PBIRS and having trouble with many reports not saving credentials. I have reports with two SQL server connections and one Excel connection via our HP/TRIM data store.  ...
authentication
Desktop
Maaike_V's avatar
Maaike_V
Frequent Visitor
7 years ago

Hi,

 

I have the same issue.

4 connections, all test ok, but on refresh one will have authentication errors ( a different one every time). Go into credentials, update them. Test all connections, all ok, on refresh ..... 

 

The connections are 2 SQL, and 2 Oracle.

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    Hi,

     

    I have experienced a similar issue to this with multiple connections... In our case, when updating the credentials for a single connection and hitting save, it would cause issues for the other connections - this would be verified by immediately testing all connections after the update - some would fail.

     

    To work around the issue I had to to enter the credentials for all connections of the report before hitting save - even if they were not edited.

     

    Not sure if this is relevant to you.

     

     

    • Maaike_V's avatar
      Maaike_V
      Frequent Visitor
      7 years ago

      Hi,

       

      Thanx, I found out something similar, I need to hit SAVE after updating a connection. Not updating more than 1 at a time seems to work. 

       

      Maaike