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- 1 year ago
Hi,
After installing on several devices and noticing that some returned errors while others didn’t, I compared the system information of each one and found that the issue, in this case, is related to AVX CPU extension support. One of the VMs didn’t inherit this extension from the host, and once it was enabled, the error disappeared.
We can conclude that the error is related to CPUs lacking the AVX extension.
Best Regards.
Hi,
thank you for your comments, but even after removing and rebuilding the slicer, the error persists. I’ve rebuilt the report from scratch using the latest available version of Power BI Desktop Report Server (2.143.954.0 64-bit ( 2025 may)), and the error still occurs.
What’s also strange in this situation is that I have a standalone server with SQL Server 2022 and the May version of Power BI RS where the error does not occur. But in a two-server Always On setup with SQL Server 2022 and the May version of Power BI RS, the error does occur...
Hi Nuno_Santos ,
Thank you for the follow-up!
Thanks for letting us know what you tried. Since rebuilding the slicers and the whole report did not solve it.Please follow the belw steps:
- Check the report server logs on the Always On servers to see if there is more info about the error.
- Take a look at your SQL Server Always On setup, sometimes connection or failover might cause weird issues.
- If possible, try pointing the report server temporarily to your standalone SQL Server and see if the error goes away.
- Also, make sure all your servers and software have the latest updates and patches installed.
Hope this resolve your query.If so,consider accepting it as solution.
Thank you.
Regards,
Pallavi.