Forum Discussion

diogobellucci's avatar
diogobellucci
Regular Visitor
8 years ago

(500) Internal server error appears after the publishing process

Hi everyone!   I tried to publish a report when I was logged with my user and the messsage "(500) Internal server error" appeared. This error does not happen when I try to publish the same .pbix fi...
Error while publishing
Internal error server
v-yulgu-msft's avatar
v-yulgu-msft
Microsoft Employee
8 years ago

Hi diogobellucci,

 

Do you publish .pbix file to PBI Report Server or Power BI Service?

 

If it is the former, does your account have a Power BI Pro license?

 

If it is the latter, please log on Power Bi service, upload your pbix files via Get Data -> Files -> Local file to check whether they can be published successfully.

 

Regards,

Yuliana Gu

diogobellucci's avatar
diogobellucci
Regular Visitor
8 years ago

Hi Yuliana!

 

Thanks for your reply!

 

Yes, my account has a Pro Licence (trial).

 

Today the service is working ok... The "solution" I found was delete some datasets from my workspace. But I think memory is not the problem, because I only used 313 MB of 10GB available so far.

 

I have no idea what can be...

 

Diogo

 

 

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    In my case it was down to some type of file corruption. I managed to fix by exporting it as a PowerBI template (file menu - export) and then reimporting it again which puts it into a blank pbix file. It then was able to re-publish successfully.