Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
8 years ago

visual background color changes automatically in Online Service after upload the pbix

Hi,

 

we are facing an issue with the color setting in our visuals after uploading the pbix file to the online service as an App. The background color of some visuals is changing from white to black.

Does anyone else have this issue? It´s started couple of weeks ago. 

Thank you in advance.

Best

Lina

 

16 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Anonymous,

    I am unable to reproduce this issue. Do you use latest version of Power BI Desktop(2.59.5135.781)? Do you publish apps in Power BI Service or do you get the issue in app workspace?

    Regards,
    Lydia

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hi Lydia, we are using the latest Version of PowerBI Desktop. The issue appears when we upload the pbix file to the online Service in an APP Workspace. 

      Best

      Lina

      • Anonymous's avatar
        Anonymous
        Not applicable

        Anonymous,

        I am unable to reproduce this issue, could you please share PBIX file via Private message?

        Regards,
        Lydia

  • RichFrederick's avatar
    RichFrederick
    Frequent Visitor

    Experiencing the same issue. It started sometime after Friday July 6th. Its only happening in instances where a custom theme is being used. After publishing the backgrounds that should be white turn black. The pasteboard (area outside/around the dashboard ) colors have also changed,  where it should be white has turned dark grey or black. The two work arounds I have found are: opening the desktop version and setting background of the dashboard to "white" in FORMAT or opening up the custom theme file in a code editor and adding rule for the background. This fixes the issue of the background changing color but not the issues of the pasteboard changing color.  Any insights on getting the pasteboard turned back to white would be helpful. Thanks.

     

     

    Here is the JSON used for the custom theme.

    {"name":"Power BI theme","background":"#ffffff","tableAccent":"#123456","dataColors":["#123456","#7a9b49","#231f20","#949494","#ff3c02","#9dd100","#ffa10f","#725800","#ff08a2","#08c1ff","#3cb44f","#2b83e3"],"visualStyles":{"*":{"*":{"*":[{"fontSize":11,"fontFamily":"Segoe UI","color":{"solid":{"color":"#231f20"}}}]}},"barChart":{"*":{"legend":[{"labelColor":{"solid":{"color":"#231f20"}},"fontSize":11,"fontFamily":"Segoe UI"}],"categoryAxis":[{"labelColor":{"solid":{"color":"#231f20"}},"titleColor":{"solid":{"color":"#231f20"}},"titleFontSize":11,"titleFontFamily":"Segoe UI"}],"valueAxis":[{"titleColor":{"solid":{"color":"#231f20"}},"titleFontSize":11,"titleFontFamily":"Segoe UI"}],"labels":[{"fontFamily":"Segoe UI"}]}}}}

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi There.

     

    I am resurfacing this topic as we are currently experiencing the same issue.  Is there an official resolution yet to this?

     

    Thank you,


    Jake

    • RichFrederick's avatar
      RichFrederick
      Frequent Visitor

      I believe it has something to do w/ custom themes. The only way I can make it go away is to manually set the background color to white in "Visualizations >> Format". This is not viable as I have 50+ branded dashboards that I will have to do this to. Are you using custom themes?

      • Anonymous's avatar
        Anonymous
        Not applicable

        Hi Rich!  Sorry for the delayed response.  We are indeed using custom themes.  Are you saying that you set the backgroud color to white in a general setting (or for each visual?)?  Do you then need to re-import the custom themes?

         

        Thank you sir!

         

        Jake 

  • tsennott's avatar
    tsennott
    Frequent Visitor

    We are also having this same issue, but only with some of our custom themes. Both the background and the canvas area around the report show up as a dark grey once uploaded to app.powerbi.com, whereas they are the normal (white and light grey) on the (most recent) Desktop version. The custom theme that is causing the issue is below. 

     

    As a temporary workaround, I can manually override the report background, but not the canvas background. 

     

    Please address this issue ASAP!

     

    Theme:

     

    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