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Anonymous's avatar
Anonymous
Not applicable
8 years ago

visual background color changes automatically in Online Service after upload the pbix

Hi,   we are facing an issue with the color setting in our visuals after uploading the pbix file to the online service as an App. The background color of some visuals is changing from white to blac...
Need Help
Anonymous's avatar
Anonymous
Not applicable
8 years ago

Hi There.

 

I am resurfacing this topic as we are currently experiencing the same issue.  Is there an official resolution yet to this?

 

Thank you,


Jake

RichFrederick's avatar
RichFrederick
Frequent Visitor
8 years ago

I believe it has something to do w/ custom themes. The only way I can make it go away is to manually set the background color to white in "Visualizations >> Format". This is not viable as I have 50+ branded dashboards that I will have to do this to. Are you using custom themes?

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    Hi Rich!  Sorry for the delayed response.  We are indeed using custom themes.  Are you saying that you set the backgroud color to white in a general setting (or for each visual?)?  Do you then need to re-import the custom themes?

     

    Thank you sir!

     

    Jake 

    • RichFrederick's avatar
      RichFrederick
      Frequent Visitor
      8 years ago

      The quickest method I have found is opening the dashboard and changing the back ground to white under FORMAT >> PAGE BACKGROUND, saving then re-publish. Since I have stopped using custom themes and have not had any issues. 

  • fVoss's avatar
    fVoss
    Advocate I
    8 years ago

    I am also experiencing this issue with custom themed reports.  Please fix it.

    • Anonymous's avatar
      Anonymous
      Not applicable
      8 years ago

      fVoss Anonymous tsennott RichFrederick Anonymous,


      This is a known issue. Please check the following response from PG. And you can check the fixed example JSON file.

       

      "visualStyles": {
        "*": {
            "*": {
                "*": [
                    {
                        "fontSize": 12,
                        "fontFamily": "Calibri",
                        "color": {
                            "solid": {
                                "color": "#000000"
                            }
                        }
                    }
                ]
            }
        },



      "The fix is to update your theme file to be more specific with your visualStyles section, replacing one of the wildcards with a specific entity (visual type or formatting card name).

       

      As the Theme feature is in preview, and the triple wildcard is technically working as expected, there is no “fix” coming.

       

      We also identified a popular third-party Power BI Theme Generator website (non-Microsoft) and asked the owners to change their tool to avoid creating triple wildcards."


      Regards,
      Lydia



      • fVoss's avatar
        fVoss
        Advocate I
        8 years ago

        Thanks for explaining.