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timsalch's avatar
timsalch
Regular Visitor
9 years ago
Solved

unable to remove offline gateway

I had a system set up as my gateway, however it encountered a failure and is no longer bootable.  A gateway was installed on a replacement machine as a new gateway instead of migrating.    Now my d...
  • Anonymous's avatar
    Anonymous
    9 years ago

    Hi timsalch,

    In Power BI Desktop, please delete the Excel data source in your PBIX file, then republish it to Power BI Service. Then you should be able to use on-premises gateway to set schedule refresh for this dataset.

    Thanks,
    Lydia Zhang

Anonymous's avatar
Anonymous
Not applicable
9 years ago

Hi timsalch,


How do you add the Excel data source under on-premises gateway?

Thanks,
Lydia Zhang

timsalch's avatar
timsalch
Regular Visitor
9 years ago

Thank you once again Anonymous.  I had not added the file as a data source in the service yet.  I have added it, reuploaded and refresh is working now. I still cannot remove the gateway from the machine that no longer exists, however it shouldnt cause me any issues now either.

 

Thank you for all of your help!