Forum Discussion

shatha's avatar
shatha
Frequent Visitor
9 years ago
Solved

sales force

I am trying to load data from salesforce report, however the number of rows loaded in BI are only 2000, while the actual report in SF have 2314 records, why BI is not loading the full report

  • Anonymous's avatar
    Anonymous
    9 years ago

    Hi shatha,

    The 2000 row limit is from  Salesforce Report API but not from Power BI.

    As a workaround for the above issue, you can use Salesforce Object connector in Power BI Desktop to pull all the rows from individual tables and recreate reports you’d like, then you can publish the reports to Power BI Service and create dashboards. The Object connector doesn’t have the 2000 row limit.




    Thanks,
    Lydia Zhang

3 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi shatha,

    The 2000 row limit is from  Salesforce Report API but not from Power BI.

    As a workaround for the above issue, you can use Salesforce Object connector in Power BI Desktop to pull all the rows from individual tables and recreate reports you’d like, then you can publish the reports to Power BI Service and create dashboards. The Object connector doesn’t have the 2000 row limit.




    Thanks,
    Lydia Zhang

  • Hi shatha  As a workaround, maybe you can try to test your connection with a 3rd party connector. I've tried windsor.ai, supermetrics and funnel.io. I stayed with windsor because it is much cheaper so just to let you know other options. In case you wonder, to make the connection first search for the Salesforce connector in the data sources list:

     

     

    After that, just grant access to your Salesforce account using your credentials, then on preview and destination page you will see a preview of your Salesforce fields:

     

     

    There just select the fields you need. It is also compatible with custom fields and custom objects, so you'll be able to export them through windsor.  Finally, just select PBI as your data destination and finally just copy and paste the url on PBI --> Get Data --> Web --> Paste the url. 

     

  • metrica's avatar
    metrica
    Post Prodigy

    Hi shatha,

     

    The accepted solution is still correct. The Salesforce Reports API limits the native connector to 2,000 rows. Salesforce Objects avoids that limit, but the report logic must be rebuilt in Power BI.

     

    Power BI Connector for Salesforce is another option and has no report row cap.

     

    AppExchange and 30-day trial:
    https://appexchange.salesforce.com/appxListingDetail?listingId=31526f0e-abd8-4cb5-bd1a-3bd56b5c0577

     

    Docs:
    https://metricasoftware.com/docs/salesforce/

     

    Cheers,
    Metrica Team