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dmeinershagen
New Member

refresh failed for salesforce sales manager

A user is getting 2-3 emails per day notifying them that the Salesforce Sales Manager has failed to refresh. How do I disable the refresh and stop the notifications? We do not want the Sales Manager to refresh.

1 ACCEPTED SOLUTION
v-qiuyu-msft
Community Support
Community Support

Hi @ankitpatira,

 

In addition to @ankitpatira's suggestion, you can open Power BI Service, click Settings-> Datasets then find the dataset used by Salesforce sales manager report, open Schedule Refresh tab, disable this option. See:

 

q1.PNGq2.PNG

 

Reference:
Configuring scheduled refresh

 

Best Regards,
Qiuyun Yu

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

5 REPLIES 5
v-qiuyu-msft
Community Support
Community Support

Hi @ankitpatira,

 

In addition to @ankitpatira's suggestion, you can open Power BI Service, click Settings-> Datasets then find the dataset used by Salesforce sales manager report, open Schedule Refresh tab, disable this option. See:

 

q1.PNGq2.PNG

 

Reference:
Configuring scheduled refresh

 

Best Regards,
Qiuyun Yu

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

How do I access Power BI service? I only have Power BI Desktop, and do not have the same view as show below.

Hi @dmeinershagen,

 

You can access Power BI Service this this URL: https://powerbi.microsoft.com/en-us/.

 

In your scenario, did the user receive the email about refresh failed like this?

q0.PNG

 

 

I guess the refresh is enabled in Power BI Service instead of Power BI Desktop, you can let the dataset owner sign in Power BI Service, then follow my original reply to troubleshoot the issue.

 

Best Regards,
Qiuyun Yu

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
ankitpatira
Community Champion
Community Champion

@dmeinershagen In power bi service go to dataset under Datasets -> click on three dots (ellipses) -> Settings -> turn off schedule refresh.

dmeinershagen
New Member

A user is getting 2-3 emails per day notifying them that the Salesforce Sales Manager has failed to refresh. How do I disable the refresh and stop the notifications? We do not want the Sales Manager to refresh.

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