Forum Discussion

dmacdonald's avatar
dmacdonald
Advocate I
9 years ago

power bi publisher for excel runtime error

Power BI publisher for Excel does not start     When I try to load it i get this message: "Load Behavior: Not loaded. A runtime error occurred during the loading of the COM Add-in"   I have tri...
Anonymous's avatar
Anonymous
Not applicable
9 years ago

Hi dmacdonald,

Are you able to use Power BI publisher for Excel in other computer? Also please open registry editor and navigate to “HKEY_CURRENT_USER\Software\Microsoft\Power BI Publisher for Excel”. Here is how this registry key looks like after I installed Power BI publisher, check if your registry key is different from mine.

 

Thanks,
Lydia Zhang

  • dmacdonald's avatar
    dmacdonald
    Advocate I
    9 years ago

    Mine are not nything like that:

     

    There is nothing in

    “HKEY_CURRENT_USER\Software\Microsoft\Office\” 

    for Power BI

     

    There is an entry in

    “HKEY_CURRENT_USER\Software\Microsoft\Power BI Publisher for Excel”.

    WIth only and UserInstallID set

     

     

    • Anonymous's avatar
      Anonymous
      Not applicable
      9 years ago

      Hi dmacdonald,

      According to your registry key, the Power BI publisher for Excel is not properly installed on your current machine. Have you tried to install Power BI publisher for Excel in other computer and check the result? 

      Thanks,
      Lydia Zhang

      • dmacdonald's avatar
        dmacdonald
        Advocate I
        9 years ago

        I'm evaluating this as a BI product that I will roll out to 60 users.

        We are using the latest versions of Office365.

         

        My IT group would kill me if a picked one that won't install and reports no errors and no logs of any problems.

        I've put a couple hours into this already and have gotten nowhere.

        I can't do this for 60 people or to them.

         

        This is just not ready for deployment yet.