on premises data gateway won't show

[marco_lima]

First I did uninstalled the Power BI Personal Gateway but it still here, and I have installed the on
premises gateway but it won't show on Datasets.

But it is right here Online and the services on promises is working on the Server 

What I need to do to get that working since I have all the data source connected ?

Thank you in advance.

[marco_lima]

FYI today I had a call with Microsoft Helpdesk and they elevate to a critical issue, it is look like does not matter what I do the app still attached with the Personal Gateway I had uninstalled.

Will keep you guys up to date.

[lenseboy]

Hey mate -  did you ever hear back on this? 

How did you resolve? 

GV

[juanca]

Hello,

I have the same problem, after installing the On-premise Data Gateway it shows that is ok in the "Manage Gateways" screen but I cannot use it in my datasets...

Any idea?

Thanks,

Kind regards.

[juanca]

Hi,

When I press "refresh now" for the dataset that is using the connection created in my On-Premise Gateway this is what I see:

But in the "Manage Gateways" section all seem to be ok:

A lot of problems when trying to configure these connections... frustrated.

Any advice?

Thanks a lot,

Kind regards.

[marco_lima]

Hey so far I did not find anything, I tried to do what Adam Saxton did on that video but no luck so far.

[juanca]

Hi,

I managed to stablish connection among my data sources and my connector, in my case the problem was on the string that is used to configure connection in a ODBC connection.

Have you got a Power BI Pro license? I suppose you did, but it could be the problem.

Good luck,

kind regards.

[martina]

Hello,

to be able to schedule a refresh you need Pro licence at monthly fee $9.99

Kind regards

[juanca]

Hi @marco_lima,

Although I've not been able to solve my own problem maybe you find this video useful: https://www.youtube.com/watch?v=01jyM5IzH68

Kind regards.