Forum Discussion

marco_lima's avatar
marco_lima
Frequent Visitor
9 years ago

on premises data gateway won't show

 

 

First I did uninstalled the Power BI Personal Gateway but it still here, and I have installed the on
premises gateway but it won't show on Datasets.

 

 

But it is right here Online and the services on promises is working on the Server 

 

 

What I need to do to get that working since I have all the data source connected ?

Thank you in advance.

8 Replies

  • Hello,

    I have the same problem, after installing the On-premise Data Gateway it shows that is ok in the "Manage Gateways" screen but I cannot use it in my datasets...

    Any idea?

     

    Thanks,

    Kind regards.

    • juanca's avatar
      juanca
      Helper II

      Hi,

      When I press "refresh now" for the dataset that is using the connection created in my On-Premise Gateway this is what I see:

       

      But in the "Manage Gateways" section all seem to be ok:

       

       

      A lot of problems when trying to configure these connections... frustrated.

       

      Any advice?

       

      Thanks a lot,

      Kind regards.

       

       

  • marco_lima's avatar
    marco_lima
    Frequent Visitor

    FYI today I had a call with Microsoft Helpdesk and they elevate to a critical issue, it is look like does not matter what I do the app still attached with the Personal Gateway I had uninstalled.

    Will keep you guys up to date.

    • lenseboy's avatar
      lenseboy
      Frequent Visitor

      Hey mate -  did you ever hear back on this? 

       

      How did you resolve? 

      GV