Forum Discussion
iTop
Hello Within the company we have an incident service called ITOP (https://www.combodo.com/itop-193), we need to connect to the database of this service from power BI to create the necessary reports ...
I have not made any group in the Server field I put the IP address of the Server, then the name of the database and this is the answer:
and if I try to make the connection through WEB this is the small result:
I'm totally lost with this, I need your help :smileyfrustrated:
JulianTobon,
Are you able to connect to MySQL from MySQL workbench? Ensure that MySQL workbench is installed in the same machine as Power BI Desktop.
Also, please enable remote access to MySQL server following the guide in this blog. And verify the port number that MySQL is using, add the port to your firewall, then use "servername: port" connection string to connect to MySQL in Power BI Desktop and check if it is successful.
Regards,
Lydia