failed to create gateway in On-premises data gateway

[Syndicate_Admin]

Unable to create a new gateway in On-premises data gateway 

my device specification:

Issue :

How to solve ?

[Anonymous]

Hi 

1. You might receive this error if you’re trying to install the gateway on a domain controller. Deploying on a domain controller isn’t supported. You need to deploy the gateway on a machine that isn’t a domain controller.

2. You might encounter installation failures if the antivirus software on the installation machine is out of date. You can either update the antivirus installation or disable the antivirus software only during the gateway installation. After the installation is finished, reenable the antivirus software.

3. This error could be due to proxy configuration issues. The gateway log provides more details for troubleshooting. For more information, go to Configure proxy settings for the on-premises data gateway.

Troubleshoot the on-premises data gateway | Microsoft Learn

Best Regards,
Gao
Community Support Team

If there is any post helps, then please consider Accept it as the solution  to help the other members find it more quickly.
If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

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[Syndicate_Admin]

yes GW is latest,  HTTPS mode in gateway is enabled and what other think i need to check its a windows VM. If you help little bit.

[rubayatyasmin]

Hi, 

Check your proxy config and are you using the latest GW? if not then MS suggests that you use the latest version of the GW. 

Refer: On-premises data gateway "Failed to create gateway. Please try again" - Microsoft Q&A

Troubleshoot the on-premises data gateway | Microsoft Learn