Forum Discussion
exchange connection powerbi online
I can connect to my mailbox using powerBI desktop, but I cannot connect to it using powerBI online. I get the following error message:
We were unable to use the provided Exchange credential to connect
| Activiteits-id: | e66c8a2c-9c5e-4465-af01-942698c28a93 |
| Aanvraag-id: | 28d82258-a48f-c2f5-8554-6eeb1db61e11 |
| Statuscode: | 400 |
| Tijd: | Tue Nov 28 2017 19:09:19 GMT+0100 (Romance Standard Time) |
| Versie: | 13.0.3154.215 |
| URI cluster: | https://wabi-north-europe-redirect.analysis.windows.net |
I am using "exchange account" in powerbi desktop (as microsoft account throws an error), and "basic" account in powerbi online, which is suppose is corresponds to each other.
Could you help me?
3 Replies
stevenraes，
Have you enabled Multi-factor authentication(MFA) in your environment? If so, the above error will throw in this case and this behavior is by design. The workaround is to disable the MFA for the account.
Regards,
LydiaHi Lydia,
There is indeed MFA enabled in our environment. Is there a feature on the roadmap to support MFA in the future?
thanks
Steven
stevenraes,
There is an idea about this issue, please vote it up.
https://ideas.powerbi.com/forums/265200-power-bi-ideas/suggestions/18527482-mfa-authentication
Regards,
Lydia
