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mflorian's avatar
mflorian
Frequent Visitor
8 years ago

enterprise gateway invalid user

I have stood up a new Enterprise Gateway Server and am configuring it for administrators. The server is setup under a generic user from the AD directory. I was able to add some users from AD to be administrators. When I attempt to add myself I am returned and error:

 

 

Now, I know that I am a valid user. I can administer another gateway but it will not let me do this one. Any ideas on this oddity?

 

7 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    mflorian,

    Does your account have same domain as the generic user that used to set up and configure gateway? Are you able to sign in Power BI Service using your account?

    Regards,
    Lydia

    • mflorian's avatar
      mflorian
      Frequent Visitor
      8 years ago

      Yes, the accounts are all in the same domain. I am able to administer a gateway that is setup on a different server without issue. The issue seems to be related to how the PowerBI Service is getting and possibly storing AD permissions.

      • Anonymous's avatar
        Anonymous
        Not applicable
        8 years ago

        mflorian,

        The issue has been reported internally, I will post back once I get any updates.

        Regards,
        Lydia

  • mflorian's avatar
    mflorian
    Frequent Visitor
    8 years ago

    We are continuing to have issues with the AD not allowing a person to be added as an administrator to the gateway.