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mflorian's avatar
mflorian
Frequent Visitor
8 years ago

enterprise gateway invalid user

I have stood up a new Enterprise Gateway Server and am configuring it for administrators. The server is setup under a generic user from the AD directory. I was able to add some users from AD to be ad...
mflorian's avatar
mflorian
Frequent Visitor
8 years ago

Yes, the accounts are all in the same domain. I am able to administer a gateway that is setup on a different server without issue. The issue seems to be related to how the PowerBI Service is getting and possibly storing AD permissions.

Anonymous's avatar
Anonymous
Not applicable
8 years ago

mflorian,

The issue has been reported internally, I will post back once I get any updates.

Regards,
Lydia

  • mflorian's avatar
    mflorian
    Frequent Visitor
    8 years ago

    An update on this.

     

    The same issue exists when I attempt to add myself as someone that can publish reports. I have validated that I am still Pro user in the tenant and I am able to publish on the older gateway but not the new gateway.

     

    Below is the error I recieved when I attempt to add my user as a person that can publish.

     

    Activity IDf6eafe6d-898e-ee5c-c540-2f3ea9f6bace
    Request ID53a33eae-bc46-fda9-2595-d9c8a7b80515
    Correlation ID3be8a9bf-4465-1333-6364-14e2b630579d
    Status code400
    ecsCorrelationIdf6eafe6d-898e-ee5c-c540-2f3ea9f6bace
    TimeWed Nov 08 2017 11:42:38 GMT-0700 (Mountain Standard Time)
    Version13.0.2989.135
    Cluster URIhttps://wabi-us-north-central-redirect.analysis.windows.net
  • mflorian's avatar
    mflorian
    Frequent Visitor
    8 years ago

    Hi,

     

    We continue to experience this issue with not being able to add administrators. The issue has occured with new and existing gateways that we created. Has there been any updates to the research on this problem?

    • Anonymous's avatar
      Anonymous
      Not applicable
      8 years ago

      mflorian，

      Please try to  create a Windows AD group containing your account and add the group as a gateway administrator, then check if you get any issues.

      Regards,
      Lydia