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googlogmob
Advocate II
Advocate II

admin@domain1.com and admin@domain2.com on one on-premises gateway

Hello

We use on-premises Gateway with domain @domain1.com.
Today we tried to confige this gateway for two different powerbi accounts: admin@domain1.com and admin@domain2.com.
But after signing with second account the first account was switched off and it's gateway on web become offline.
Can we use one gateway for using two different domains powerbi accounts on one windows server machine?

1 ACCEPTED SOLUTION

@googlogmob,

You can install personal gateway and on-premises gateway on a machine. But it is not supported to install multiple on-premises gateways on a single machine.

Regards,
Lydia

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

8 REPLIES 8
v-yuezhe-msft
Employee
Employee

@googlogmob,

Currently, once the gateway is installed on your machine, only one Power BI Service account can be used to registered your gateway.

In your scenario, is there a trust relationship between the two domains and do the two different Power BI accounts reside in same organization? If that is the case, use the first account to register the gateway, then in Power BI Service, check that if you can add the second account as the administrator of the gateway as shown below. As long as you add the second account as administrator of the gateway, the second account user can use the gateway to refresh datasets.
1.PNG



Regards,
Lydia

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

@v-yuezhe-msft

 

But after adding second domain as admin, appears error

Some users were not found in the organization. Delete these users and try again.Screenshot_1.jpg

How to make trust relationship between our two domains?

@googlogmob,

According to the error message, you need to ensure these users are in same organization when you add administrator of the gateway. Do the different domain accounts come from your company?

Besides, you can create trust relationship between domains following the guide in this blog: https://www.puryear-it.com/creating-a-two-way-external-domain-trust.

Regards,

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

We have two different account in separate ADs, not in one company

 

Is any way to use several gateways (accounts) on one windows server?

For every gateway we must to have separate server

It is expensive

 

Thanks for link, but we do not have on-premises Active Directory


@googlogmob wrote:

We have two different account in separate ADs, not in one company

 

Is any way to use several gateways (accounts) on one windows server?

 

 


@googlogmob,


Currently, it is not supported. About this issue, you can vote up this idea:https://ideas.powerbi.com/forums/265200-power-bi-ideas/suggestions/16267018-support-for-multiple-ins....

In your scenario, you would need to install another gateway for the second account which is in different domain.

Regards,
Lydia

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

@v-yuezhe-msft

 

Thank you for ideas. link
This is great and needed feature

 

In your scenario, you would need to install another gateway for the second account which is in different domain.

 

Can we install several gateway on one windows server?

@googlogmob,

You can install personal gateway and on-premises gateway on a machine. But it is not supported to install multiple on-premises gateways on a single machine.

Regards,
Lydia

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Multiple acounts on one on-premises GateWay is "must have" feature

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